About Us

IT For Charities web site is compiled and managed by myself, Ivan Wainewright, a CRM consultant and project manager, to give UK not-for-profit organisations and the Higher Education sector free information on IT products, services and technology appropriate to their requirements. My main role is an Independent CRM Consultant, and I offer database and CRM consultancy solely to charities, membership/professional organisations, arts organisations and the higher education sector.

CRM Consultancy

I currently offer System Reviews and Project Assurance consultancy services. Please have a look at my Consultancy Services page for more information.

I also provide CRM Procurement Consultancy services. If you would like to talk about that, please contact me via any of the methods listed at the foot of this page.

CRM System Knowledge

I am system agnostic when it comes to recommending CRM systems. The most important thing for me is that I am an Independent CRM Consultant, and my knowledge and experience should be appropriate for most CRM systems and fundraising/membership databases.

However, I do have a wide experience of using and helping implement a range of solutions including the following: Dynamics 365, Salesforce, The Raiser’s Edge, Blackbaud CRM, thankQ, CARE NG and others. And I have done system reviews on multiple other software packages and solutions.

My Old Blog!

I used to blog a lot about CRM systems. Although I have done so less in recent years, much of my thoughts on CRM procurement and implementation still ring true today. It’s still about your staff, the supplier, the business processes, data and change management as much as it is about the software itself! So do have a look at my blog if you’re interested. That should give you a good understanding of what I believe helps make CRM implementations successful (or not!).

Personal Background

I have been working in information technology (IT) for over 30 years in consultancy, customer support, training and sales. I have been working with the not-for-profit sector since 1994 (initially for a supplier of fundraising software) and I set-up my consultancy business in 1998.

My time originally spent working for a software supplier, and then the time since where I now work with charities, has meant I am fortunate to have gained a perspective on charity databases, working from both sides of the fence. It has certainly helped me and my clients when working closely with CRM/database suppliers as I am able to understand both organisations’ wishes and positions.

My Contact Details

If you are a company or organisation who would like to included in the listings on this site, then please send me an email with your details; I am able to respond to emails better than phone messages as I ultimately need your contact details in writing anyway. Please bear in mind that the site primarily lists software, hardware and services which are specifically oriented towards the NFP sector and not for more ‘generic’ IT supplies where there are many other websites/listings which manage those. As such, it is highly beneficial if you do have specific information on your website about the product or service which you are supplying to charities so that my visitors can see this clearly when they click through to your site.

(Please note: If you have PCs you want to recycle then I don’t offer such a service myself; visit our Recycled PCs page to locate organisations who do)

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