GDPR and CRM/Fundraising Software Systems

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The General Data Protection Regulation (GDPR) is a new law that will replace the Data Protection Act 1998 and will apply in the UK from May 25th 2018. Although compliance cannot be enforced solely by IS systems, there is no doubt that the fundraising software and CRM systems which charities use should be able to help organisations manage their compliance needs.

In May 2017, I therefore approached the UK charity sector’s leading software suppliers and asked them the following: “What are you doing to advise your clients on how they should use your system(s) to manage their GDPR requirements? Are you developing or planning to develop any specific functionality?”

The list below contain the responses I have received.

UK Suppliers

The Access Group - thankQ
ASI Europe - iMIS & Progress
Care Data Systems - Donorflex
Centrepoint Computer Services - oomi
Dizions - Charitylog
m-hance - Dynamics 365
Veda Consulting - CiviCRM
Westwood Forster - alms.NET

Microsoft Dynamics 365 and Salesforce

Other Useful Resources

If you represent a supplier who provides fundraising software to charities and you would like to add your feedback to this page then please email me at