Last week, Blackbaud announced details of Raiser’s Edge NXT. In the first part of this blog, I gave the facts of what I currently understand NXT to be. In this second part, I will say a bit more about what I personally think of the system and the implications for current RE7 users/potential new NXT users. As such, I should add a great big caveat at the start which is that this is my own personal opinion and so you can blame me for anything I am ultimately wrong about (or, hopefully, right!), but I hope that this post is [...]
Last week, Blackbaud announced their roadmap and upgrade path for The Raiser’s Edge v7: Raiser’s Edge NXT. My post here summarises what this means to existing RE7 users and potential NXT users. I’ve split it into two parts: first the facts and second what I think the implications are for RE users 1. First, just the facts ma’amSo what do we know about NXT:Raiser’s Edge NXT (oh, and that’s pronounced En Ex Tee – not next or n’xt- although I’m not sure how long that will last…) is a cloud only solution. No more on-premise software.All clients will have unlimited [...]
This is a slightly corny sounding subject at first sight, but it really is true and it really is important! The following are some of the things I have learned over the years which you might like to consider when buying and then implementing a fundraising, membership or CRM database (or anything else come to that!):The first thing which helps in this area is that hopefully you will consider supplier empathy and approach even during procurement. Especially the lead/key staff you will be working with. If you select a company where their staff do appear awkward/unhelpful/blunt or just don’t care [...]
This is a brief message: if you have been asked to plan a new CRM or fundraising database implementation, and you have been told to create a timescale for the project, then beware of the ‘fake timescales’ syndrome.For example, if someone in your organisation (usually a senior manager…) says it must be done by date x, if there is no solid business reason for that date then don’t just accept it. If you have over-run your procurement by a couple of months, then don’t simply reduce the implementation time by 2 months – why has it suddenly become quicker to [...]
Many people probably know the importance of this tip, but if not then you should do: when you are running a procurement process and you are meeting potential suppliers for your new CRM or fundraising system, make sure you meet the actual people from each supplier who will be working on your project. You need to be sure they are appropriate for your organisation and your project and you need to be sure that a supplier will not roll out their ‘A team’ during a sales presentation and then bring an entirely new team if they win the contract.Getting the [...]
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