Database Software Other Software Internet/Mobile Resources IT Services White Papers & Research
Fundraising databases, membership databases, CRM software, grants management, gift aid systems, outcome management, more… Accounting packages, address management software, ticketing software, BI tools, event management software, more… Online donation services,mobile app developers, mobile donations, sms services, online grant databases more… Recycled PCs, database outsourcing, independent software developers, IT training companies, network support, job sites, more… White papers & research on technology for charities & not-for-profits

Our Blog

Tue, Dec 20, 2016
On the twelfth day of Christmas, my truelove gave to me... Twelve Key Lessons I Learned From Managing My Last CRM Project I thought I would finish this set of blog posts with a quick-fire set of some of the most important lessons I learned from the last CRM project I managed. Each point really deserves its own dedicated blog post, but I hope they provide a succinct set of tips in themselves:Configuration not Customisation where possible: I have blogged about this before and it remains true. The more you can Configure and use the software's built-in tools and GUI [...]
Source: Databases For Charities blog
Mon, Dec 19, 2016
On the eleventh day of Christmas, my truelove gave to me... Eleven Things Which Suppliers Say at Demos Which You Can Use to Play Supplier Catchphrase Bingo! So this is mainly for fun but with a serious(ish) message. The next time you have a software demonstration from a supplier or set of suppliers, listen to their spiels and see how many of the following phrases they say which you can tick-off in each presentation...We offer the best support in the sectorOur system provides a 360 degree viewWe want to be a partner with youThis is a Game ChangerYou must be [...]
Source: Databases For Charities blog
Fri, Dec 16, 2016
On the tenth day of Christmas, my truelove gave to me... Ten Useful Case Studies of How NFPs Are Using CRM SystemsCase studies are a useful way to see how charities and the NFP sector have implemented fundraising and CRM systems. The following are ten such examples (in alphabetical order):Access Group: Access thankQ CRM - Essex Herts Air Ambulance Advanced Computer Software: Care NG - Woodland Trust Advantage NFP - Birmingham Royal Ballet ASI Europe: iMIS20 - Rethink Mental IllnessBlackbaud: Raiser's Edge - University of Glasgow CiviCRM - Bloodwise (ex-LLR)Donorfy - Central London SamaritansHarlequin Software - GreatwoodMicrosoft Dynamics CRM - [...]
Source: Databases For Charities blog
Thu, Dec 15, 2016
On the ninth day of Christmas, my truelove gave to me... Nine Costs to Remember when procuring CRM Systems There are many costs which you need to take into account when procuring and then implementing a new CRM System or Fundraising Database. The following are the core costs:Software Licenses: Regardless of the type of license - perpetual vs monthly/annual (subscription) licenses, and concurrent vs named vs unlimited user numbers - you need to make sure you are comparing like-for-like across all your potential options, including any 'core module', additional modules/apps etc. (And that's before you consider and compare actual functionality [...]
Source: Databases For Charities blog
Wed, Dec 14, 2016
On the eighth day of Christmas, my truelove gave to me... Information on how Charities Could Use Gartner's 8 Building Blocks of CRM Framework For larger (and probably also mid-size) charities looking to implement a new CRM system, and who want to understand the implications of CRM other than technology on their organisation, then you could certainly take a look at Gartner's "Eight Building Blocks of CRM" framework.This is a toolkit which forms a framework that contains the elements which Gartner define as necessary for a successful CRM initiative: vision, strategy, customer experience, organisational collaboration, processes, information/insight, technology and [...]
Source: Databases For Charities blog

To read more posts, visit the full Databases for Charities blog.

Charity Technology Jobs

Tue, Jan 17, 2017, Continue reading at the source
Tue, Jan 17, 2017, Continue reading at the source
Tue, Jan 17, 2017, Continue reading at the source

For more jobs, visit the our Charity IT Jobs page.